PowerNet Home Banking Upgrades

Upgrading to our new home-banking service is an extensive process requiring us to convert to a new system. We understand in the short term this may be inconvenient for you, but ask for your patience as we upgrade our home-banking system to provide more advanced and convenient tools for you to manage your finances into the future.

Our current schedule is for the PowerNet Home Banking and PowerPay bill pay services to be brought down at 5:00PM Tuesday, April 22. The home-banking service will be unavailable for two days while the PowerPay bill pay service will be unavailable for three days. The home-banking service should be restored by 8:00AM Thursday, April 24 and the PowerPay bill pay service by the next day at 8:00AM Friday, April 25.

We created the links below to assist you with the conversion to the new home-banking system. Some of these links are instructions you will need to enroll in the new system while others are steps you need to take before the old system is brought down. This will make your switch to the new system as smooth as possible. Also, we’ve created some links to general tips you may find useful in taking advantage of the innovative features in the new system:

Click here – to make sure the existing PowerNet Home Banking service has your most recent and accurate email address.

Click here – to see if your Username from the old system will require changes in converting to the new system

Click here – for some important changes to services involving scheduled transfers and eAlerts you may be using that require you to take action before and after the conversion

Click here – for how PowerPay bill pay service will be affected minimally by this upgrade

Click here – for information on what to do between 5PM, April 22 and 8AM, April 24 while the system is being upgraded

Click here – for general tips you may find useful in taking advantage of the innovative features in the new system


We will never send an online request for personal information – beware of Phishing
Scams. Contact PowerNet immediately if you receive such a request.



Main Office - 5619 Harney Road
Tampa, Florida 33610
(813) 621-6454 / (888) 463-6237
 (813) 620-1953 Fax


Mon. - Wed. 8:30-5:00
Thurs. & Fri. 8:30-6:00

Plant City Branch - 101 Alexander St. N.
Plant City, Florida 33563
(813) 757-6707 / (813) 757-6686 Fax


Mon. - Wed. 9:00-5:00
Thurs. & Fri. 9:00-6:00

Jacksonville Branch - 966 Liberty St.
Local 177 Building
Jacksonville, Florida 32206
(904) 359-9050 / (904) 354-4248 Fax


Mon. -Fri. 9:00-5:00

PowerLine 24 Hour Access:  (813) 740-2447 (Tampa area)  /  (877) 628-2447 (Anywhere else)


Additional insurance
up to $250,000

A private company

Federally Insured by NCUA

Privacy Policy

Copyright © 2003 - 2014 PowerNet Credit Union. All Rights Reserved.
Unauthorized Access is Prohibited. All Accesses are Monitored.